Retail Banking - Tiger Analytics Fri, 22 Dec 2023 08:03:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://www.tigeranalytics.com/wp-content/uploads/2023/09/favicon-Tiger-Analytics_-150x150.png Retail Banking - Tiger Analytics 32 32 Boosting customer call resolution for a UK retail bank https://www.tigeranalytics.com/perspectives/case-study/boosting-customer-call-resolution-for-a-uk-retail-bank/ Thu, 29 Jun 2023 19:05:59 +0000 http://tigernew1.wpenginepowered.com/?post_type=case-study&p=18801 Tiger Analytics implemented a deep learning-based solution that used an active learning loop to analyze call resolution based on customer conversations, quickly creating an 85% accurate model with 100% coverage.

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